On most handsets the model name is normally printed on the product label which can be found on the back of the handset or the battery. You can also try to match what your phone looks like against our extensive model image library.

Alternatively you can find the model name by searching using the so called IMEI-number on this page http://imei-number.com/imei-lookup/ (you can see the IMEI-number by entering *#06# on your mobile).

For mobile phones that are not listed please contact us at support at simplydrop dot co dot uk.